Safety & Trust
FindBack is designed to support safer recovery, private verification, and clearer organization-led handovers.
Core principle
Public item pages should help people recognize possibilities. Private proof should help the right people verify ownership.
Private proof stays private
Verification answers and private proof details help reviewers assess claims without exposing sensitive details on public item pages.
Verified organizations
Organizations can be verified before using FindBack as a public lost-property point, giving users clearer context about where items are managed.
Submission approval
Organizations can review submissions before publishing, request changes, approve items, or reject unsafe or incomplete posts.
Report unsafe content
Users can report suspicious items, inappropriate content, scams, abuse, or unsafe profiles so the platform can review them.
Moderation and removal
FindBack may hide, remove, reject, or moderate posts that appear unsafe, misleading, illegal, abusive, or harmful.
Safe handover guidance
Where available, users should prefer verified organization collection points or public, sensible handover arrangements.
QR organization flow
Organizations can place QR codes at reception, security, libraries, lobbies, or lost-property desks to direct users to the correct reporting flow.
Account restrictions
Accounts involved in abuse, false claims, spam, or unsafe behavior may be restricted, suspended, or banned.
See something unsafe?
Use in-app report tools where available, or contact support with the item link, user profile, or organization page so the issue can be reviewed.