Contact

We’re here to help.

If you need support, want to report an issue, or want to bring FindBack into your local community, use one of the contact options below.

General Support

support@findback.co.uk

Questions about your account, listings, or item recovery.

Community Partnerships

support@findback.co.uk

Schools, campuses, venues, and neighborhoods can reach out here.

Safety & Reports

support@findback.co.uk

Use this inbox for trust, moderation, or suspicious activity concerns.

Send us a message

Fill in the form and we'll route your message to the right team.

Please enter at least 20 characters so the support team has enough context.

Before you reach out

Include the item link, conversation ID, or user profile if your message is about a specific case.

For urgent safety concerns, use the in-app reporting tools as well so the moderation queue is updated immediately.

We aim to respond to most support messages within 1 to 2 business days.

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